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CAUIM - IM does not accept login

Question asked by Jean Gomes on Jul 6, 2018
Latest reply on Jul 6, 2018 by Jean Gomes

Hello CA Guys,


I need a little help of you all  


We our environment, we have got some customers from another countries. For some cases from another countries, we use hub terciary (third level hub). First the final customers attach on a secondary hub and after that the secondary hub attach on hub core.



I got a problem on a new Hub. The IM does not accept login (user wrong) and I do not know why.

I tried several users. Including the full initial administrator.


Someone knows how to disable security on IM or how to create a user local ?



Jean Gomes