Service Virtualization

DevTest Portal takes too long on loading screen.

Can you describe your configuration of where your DevTest 10.2.4 components are running?

Is this the first time you are seeing this issue?

- Client PC configuration: Memory: 16 GB, Processor: i7-4790S 3.20 GHz, 64-bit System, Windows 10.

- Server PC configuration: Memory: 12 GB, Processor: Intel Xeon CPU E5-2650 v4 2.20 GHz, 64-bit System, Windows Server 2016.

When I started using DevTest Portal (around 1 month ago), this problem did not use to happen. However, since 2 weeks ago I have being dealing with this "loading" problem.

Hello Igor,

Where in the Portal do you see this behavior? Is it when loading the Virtual Services, Test Cases, ...?

If it is when loading the Virtual Services, how many VSMs are deployed to the VSE?

What is the heap size configured for the Portal service?

Heloisa

About the questions asked:

  - I see this behaviour in VSE (Virtual Service Environment).
  - I have 5 VSMs deployed and I have the intention to deploy more VSMs.

  - How can I get the information about the heap size configured foe the Portal service?

I attached a video in the question showing the behaviour. There you will be able to see the screen and the VSMs in VSE screen.

Look at PortalService.vmoptions to see what it is set at.  Default is 256m

If nothing set, add this entry and restart the Portal service:

-Xms1g

This will give the Portal a bit more memory to run with.