I unable to discover hubname while installing UIM agent in test environment. Please look into this issue and try to provide the resolution for the same asap. Kindly Persist..!!
Well, it seems to be a communication error. check the bidirectional communication by telnet on port 48000 to and from primary hub to robot and vice versa.
Also, you may look into the controller logs. What version of robot you are trying to install on on which OS?
It seems you are trying to install a uim robot on a test server, you can put in the hub ip address to which you want the robot to report to.
bidirectional communication on ports in range 48000-48050 is required between the hub and robot to work properly. Please check for any communication problems as well.
If this is not the case then you may need to explain the problem in detail so community members can understand and help you out.
I have given the UIM primary hub ip and also the port number 48000 while installing UIM agent on windows server but still after UIM agent installation when I am running uim controller in the task bar, the hub ip is missing and not showing in the infrastructure manager.
Stop the nimsoft robot watcher service
Manually modify / add any information if missing in robot.cfg .Example
first_probe_port = 48000robotip = ***.***.***.***hubip = ***.***.***.***loglevel = 3logsize = 10000
start the nimsoft watcher service
Check for errors in controller logs
Check in task manager if controller/spooler/hdb proceses started
From robot to hub
telnet <hub-ip> 48002
From hub to robot
telnet < robot-ip> 48000
telnet <robot-ip> 48001
Retrieving data ...