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RA SOAP Web Service agent is ending abnormally

Question asked by patve03 Employee on Jul 12, 2018
Latest reply on Jul 12, 2018 by Luu Le

Hello Team,

 

We are facing issue with SOAP web service job. While executing the job ,the agent is ending abruptly. May I know the root cause behind it.

 

I found the below error while going through the logs. Please do check it and let me know how can I resolve this.

 

javax.xml.stream.FactoryConfigurationError: Provider for class javax.xml.stream.XMLInputFactory cannot be created
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:370)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:313)
at javax.xml.stream.FactoryFinder.find(FactoryFinder.java:227)
at javax.xml.stream.XMLInputFactory.newInstance(XMLInputFactory.java:154)
at org.apache.axiom.om.util.StAXUtils$7.run(StAXUtils.java:311)
at java.security.AccessController.doPrivileged(Native Method)
at org.apache.axiom.om.util.StAXUtils.getXMLInputFactory_perClassLoader(StAXUtils.java:306)
at org.apache.axiom.om.util.StAXUtils.getXMLInputFactory(StAXUtils.java:76)
at org.apache.axiom.om.util.StAXUtils.createXMLStreamReader(StAXUtils.java:131)
at org.apache.axis2.saaj.SOAPPartImpl.<init>(SOAPPartImpl.java:191)
at org.apache.axis2.saaj.SOAPPartImpl.<init>(SOAPPartImpl.java:246)
at org.apache.axis2.saaj.SOAPMessageImpl.<init>(SOAPMessageImpl.java:99)
at org.apache.axis2.saaj.MessageFactoryImpl.createMessage(MessageFactoryImpl.java:131)
at com.automic.soap.client.nat.SOAPMessageBuilder.buildMessage(SOAPMessageBuilder.java:227)
at com.automic.soap.job.SOAPJob.run(SOAPJob.java:142)
at com.automic.soap.job.SOAPJob$run.call(Unknown Source)
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCall(CallSiteArray.java:40)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:116)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.call(AbstractCallSite.java:120)
at SOAP.runJob(WebServiceSoap.groovy:704)
at com.uc4.extensibility.types.CITAgent.dispatchJob(CITAgent.java:258)
at com.uc4.ex.cit.CITJob.execute(CITJob.java:194)
at com.uc4.ex.Job.run(Job.java:469)
at com.uc4.ex.ThreadPool$RunnableDecorator.run(ThreadPool.java:53)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)
Caused by: java.lang.RuntimeException: Provider for class javax.xml.stream.XMLInputFactory cannot be created
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:367)
... 28 more
Caused by: java.util.ServiceConfigurationError: javax.xml.stream.XMLInputFactory: Provider com.ctc.wstx.stax.WstxInputFactory not a subtype
at java.util.ServiceLoader.fail(ServiceLoader.java:239)
at java.util.ServiceLoader.access$300(ServiceLoader.java:185)
at java.util.ServiceLoader$LazyIterator.nextService(ServiceLoader.java:376)
at java.util.ServiceLoader$LazyIterator.next(ServiceLoader.java:404)
at java.util.ServiceLoader$1.next(ServiceLoader.java:480)
at javax.xml.stream.FactoryFinder$1.run(FactoryFinder.java:353)
at java.security.AccessController.doPrivileged(Native Method)
at javax.xml.stream.FactoryFinder.findServiceProvider(FactoryFinder.java:341)
... 28 more

 

Thanks,

Srujan.

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