Hi Team ,
We are using catalog 14.1 with cum 4 patch . Could you help if there is a way which we could us to integrate this tool with Non CA Tools, basically we are trying to create ticket in vendor tool using catalog ticket information.
I think Service Catalog WebServices will be helpful for the integration... Here is a link about it:
Where to find information about CA Service Catalog - CA Knowledge
About PAM: Building - CA Process Automation - 04.3.02 - CA Technologies Documentation
If you have CA PAM installed, you can create your own integration process in CA PAM - just like the integration with CA SDM for the complex fulfillment scenario. Then you can trigger the process in PAM through the Event-Rules-Actions configuration.
Hi Cristi, appreciate your quick response.
We do have PAM in our environment could you share some document which can help on the PAM side
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