Gen EDGE

  • 1.  ca gen internal fatal error

    Posted Jul 13, 2018 12:32 AM

    hello guy,

     

     

    what this error mean...and to solve this? i got this error after i checkout the subset and try to edit a bit.. then save and then try to open it back..i got that error med=ssage popup..

     

    2. 

     

    this error i got when i want to update with check-in and and without check-in...the file is in the folder...but it's can't detect the file...after try toc lose the toolset and re-opened it, and it;s working.

     

    thank,

    regards,

     

    Amirah



  • 2.  Re: ca gen internal fatal error
    Best Answer

    Broadcom Employee
    Posted Jul 13, 2018 02:43 AM

    Hi Amirah,

    this doesn't seems related to CA GEN, this is related to your machine memory. Please check  your temporary pagefile usage with your local System Admin. Please see for info: https://www.techadvisor.co.uk/how-to/windows/what-is-pagefilesys-3608749/ 

    regards

    Thomas



  • 3.  Re: ca gen internal fatal error

    Broadcom Employee
    Posted Jul 13, 2018 10:55 AM

    Amirah,

      In addition to Thomas' comments, it is possible the model DAT files have become corrupt on your Windows workstation.  Checking out the model/subset will usually fix this problem.

    Cheers,

    Andy



  • 4.  Re: ca gen internal fatal error

    Broadcom Employee
    Posted Jul 15, 2018 05:48 PM

    Hi Amirah,

    Regarding the paging file error were you also using Gen Studio on the model?

     

    I am also thinking the update.trn symptom is similar to your other "random file access problem" thread: Find Missing File 

    Could these problems be due to anti-virus software as I suggested in that thread?

    Is it possible to temporarily disable any anti-virus software you have running to test if the problems are resolved?

     

    Regards,

     

    Lynn