AnsweredAssumed Answered

Agent connection timeout

Question asked by ColinWillis609488 on Jul 17, 2018
Latest reply on Aug 3, 2018 by Luu Le

Hi All..

We have recently moved our Automation Engine server (and database server) to a new datacentre.

We're now seeing connections time out for agents that are still located on servers in our old datacentre.


Message in the agent log:

U02003044 Invalid 'read' call, socket 'DEV#CP001'. Error code: ('110' - 'Connection timed out')


We've checked Keep Alive settings & have them set lower than Firewall timeout settings, but still we see agent connections timing out.


Anyone else come across this before?