AnsweredAssumed Answered

Attach service type to ticket via webService

Question asked by pier-olivier.tremblay Champion on Jul 18, 2018
Latest reply on Jul 19, 2018 by pier-olivier.tremblay

Hi all,

 

Currently creating a ticket in ServiceDesk via webService and i'm wondering if there is a way to attach service type ot it.

 

I know i can use doSelect to get the list of event in a service type and attach event one by one by using createObject but i find this tedious.

 

 

Is someone aware of another way? Is there a server method that i can call via webservice that does this? How SDM does it internally? 

 

 

Thanks!

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