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Is there a way to create a link that will take a user to a specific page within Service Desk Manager?

Question asked by RichFTB on Jul 19, 2018
Latest reply on Jul 24, 2018 by Paul_Coccimiglio

We have created automated reports that go out to group and organization managers reporting what tickets still require action to be taken.  We are trying to create a hyperlink we can include with the emails to direct the user to a search page within Service Desk that will display any of these tickets so they can review them quickly.

 

We already have scoreboards in place that display these results so maybe there is a way to leverage that instead of trying to push a bunch into a URL?

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