CA Service Management

  • 1.  JASPERSOFT STUDIO VERSION FOR SERVICE MANAGEMENT

    Broadcom Employee
    Posted Jul 23, 2018 04:53 AM

    Hi All

    Customer wants to use Jaspersoft Studio 6.6 with SDM 17.1.

    is it supported now ?

    please confirm.



  • 2.  Re: JASPERSOFT STUDIO VERSION FOR SERVICE MANAGEMENT
    Best Answer

    Broadcom Employee
    Posted Jul 23, 2018 05:11 AM

    Hi Muhammad,

     

    S per below document we only support CABI JasperReports Server (r.6.3.0) with Service Management 17.1 version.

     

    https://docops.ca.com/ca-service-management/17-1/en/ca-service-management-17-1-release-notes/supportability-matrix#SupportabilityMatrix-CACommonComponents

     

    Let me know if you have any additional queries?



  • 3.  Re: JASPERSOFT STUDIO VERSION FOR SERVICE MANAGEMENT

    Broadcom Employee
    Posted Jul 23, 2018 05:17 AM

    Hi

    Thanks for your update, any idea when it will be supported.

    regards



  • 4.  Re: JASPERSOFT STUDIO VERSION FOR SERVICE MANAGEMENT

    Broadcom Employee
    Posted Jul 23, 2018 05:43 AM

    Hi Muhammad,

     

    I am really not sure about version 6.6 for Jaspersoft but the last version available for 14.1 was announced earlier a couple of months back. Hope this information in the below link helps you.

     

    https://support.ca.com/us/product-content/status/announcement-documents/2018/ca-business-intelligence-jasperreports-server-6-2-eos-announcement.html



  • 5.  Re: JASPERSOFT STUDIO VERSION FOR SERVICE MANAGEMENT

    Broadcom Employee
    Posted Jul 23, 2018 08:18 AM

    arimu02 

    Currently, certification for JasperSoft Server 6.4 is underway for CA SDM 17.1.

     

    Unfortunately, there is no ETA as to when JasperSoft Studio 6.6 will be certified.