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Using CA Identity Portal Service Account APIs with an external ticketing system

Question asked by Pepe_Lescano Employee on Jul 23, 2018
Latest reply on Jul 26, 2018 by Palaka_Bhattacharya


I am trying to use CA Identity Portal Service Account APIs to update Identity Portal Request with information from an external ticketing system.


I found this information

Service Account APIs - CA Identity Portal - 14.1 - CA Technologies Documentation 


But trying to use it is not updating the request with the information I am sending in the REST call, I am not sure I am sending the correct information.. has anyone used it?


It is the Body REST XML I am sending to the Identity Portal server and is returning Success when calling from Policy Xpress

"requestId": 4044,
"infoToAppend": "add this text to all of the above elements",
"protectedValue": false



Pepe Lescano