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Issue with loading Resource Finder from Team Tab

Question asked by Devendra.p on Jul 25, 2018
Latest reply on Jul 26, 2018 by Shoichi_Sugawara

On clicking "Resource Finder" icon from Team tab, for few roles it takes a lot of time (approx. 5 mins sometimes) to open. There is no lag in opening "resource finder" directly from home menu and searching users against same role.

 

This issue resolves right after restarting the Clarity services. But now we are facing this issue every week so I wanted to know if similar issues have been faced by users in past and what are the best practices they have implemented to overcome the problem.

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