AnsweredAssumed Answered

List all incidents in BI reports

Question asked by caevent on Jul 26, 2018
Latest reply on Jul 31, 2018 by caevent



I am using Servicedesk 17.1 and CABI 4.3 sp5. While generating reports when i select parent incident category like HARDWARE i want to get all incidents which are under parent category (HARDWARE) as well as all sub category of HARDWARE

Please find the screen shot .

Please suggest.