Hi
Can we set up an announcement message on PopUp window??? Like as soon as the user login into application the popup message appear. Can we achieve this?
Hi Asim,
You can configure announcements to appear as pop up messages but this only works for logged in users. Not sure if there is a way to configure it to pop up upon login but I will get back to you if I can find anything.
Here is the documentation for configuring announcements and a tech doc which shows you how to configure them to appear as pop ups:
https://docops.ca.com/ca-service-management/14-1/en/administering/configure-ca-service-desk-manager/establishing-support-structure/create-an-announcement
https://comm.support.ca.com/kb/how-to-configure-popup-for-announcement/kb000024923
Thanks,Mike
Sikander-lasani
Please also review this current enhancement regarding SDM Announcements
Expanding Capabilities of SDM Announcements
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