Currently, we update CA SDM 12.9 to version 17.1 and we have an error with all web forms.
This error did not appear before in our update test.
I comment you that the upgrade process did not show any error. everything executed correctly, but when we started validating all the content, we noticed that when we open a ticket, we can not edit it and the name of the user in session comes out with a different name.
I attach log and screenshot
Can you help me with the error?