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USM portlet Error

Question asked by Usha.karuppiah on Jul 30, 2018
Latest reply on Jul 30, 2018 by Gene_Howard

Hi All,

 

USM portlet is not opening all of a sudden.Getting the below Error.

 

Deactivated and Activated the wasp probe.But no changes.

 

Please help me to resolve this.

 

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Details:
com.firehunter.ump.exceptions.DataFactoryException : com.firehunter.ump.exceptions.DataFactoryException: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.
Please check the log for more information.
Stack Trace:
(1) error, com.firehunter.ump.exceptions.DataFactoryException: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.
at com.firehunter.usm.alarms.EmsAlarmProvider.getAlarmUpdates(EmsAlarmProvider.java:84)
at com.firehunter.usm.AlarmUtils.getAlarmsFromDb(AlarmUtils.java:320)
at com.firehunter.usm.AlarmUtils.getAlarms(AlarmUtils.java:82)
at com.firehunter.usm.DataFactory.getAlarms(DataFactory.java:1078)
at com.firehunter.usm.DataFactory.getAlarms(DataFactory.java:1070)
at sun.reflect.GeneratedMethodAccessor504.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at flex.messaging.services.remoting.adapters.JavaAdapter.invoke(JavaAdapter.java:421)
at flex.messaging.services.RemotingService.serviceMessage(RemotingService.java:183)
at flex.messaging.MessageBroker.routeMessageToService(MessageBroker.java:1503)
at flex.messaging.endpoints.AbstractEndpoint.serviceMessage(AbstractEndpoint.java:884)
at flex.messaging.endpoints.amf.MessageBrokerFilter.invoke(MessageBrokerFilter.java:121)
at flex.messaging.endpoints.amf.LegacyFilter.invoke(LegacyFilter.java:158)
at flex.messaging.endpoints.amf.SessionFilter.invoke(SessionFilter.java:44)
at flex.messaging.endpoints.amf.BatchProcessFilter.invoke(BatchProcessFilter.java:67)
at flex.messaging.endpoints.amf.SerializationFilter.invoke(SerializationFilter.java:146)
at flex.messaging.endpoints.BaseHTTPEndpoint.service(BaseHTTPEndpoint.java:278)
at flex.messaging.MessageBrokerServlet.service(MessageBrokerServlet.java:322)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.firehunter.ump.auth.InvalidHttpSessionFilter.doFilter(InvalidHttpSessionFilter.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:117)
at sun.reflect.GeneratedMethodAccessor474.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.liferay.portal.kernel.bean.ClassLoaderBeanHandler.invoke(ClassLoaderBeanHandler.java:67)
at com.sun.proxy.$Proxy905.doFilter(Unknown Source)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:73)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDirectCallFilter(InvokerFilterChain.java:168)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:96)
at com.liferay.portal.kernel.servlet.PortalClassLoaderFilter.doFilter(PortalClassLoaderFilter.java:72)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.processDoFilter(InvokerFilterChain.java:207)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilterChain.doFilter(InvokerFilterChain.java:109)
at com.liferay.portal.kernel.servlet.filters.invoker.InvokerFilter.doFilter(InvokerFilter.java:84)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:218)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:442)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1083)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:640)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: com.firehunter.ump.exceptions.DataFactoryException: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(SQLServerException.java:196)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(SQLServerStatement.java:1454)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.doExecutePreparedStatement(SQLServerPreparedStatement.java:388)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement$PrepStmtExecCmd.doExecute(SQLServerPreparedStatement.java:338)
at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:4026)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:1416)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeCommand(SQLServerStatement.java:185)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.executeStatement(SQLServerStatement.java:160)
at com.microsoft.sqlserver.jdbc.SQLServerPreparedStatement.executeQuery(SQLServerPreparedStatement.java:281)
at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:96)
at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:96)
at com.firehunter.ump.db.PartialPreparedStatement.executeInternal(PartialPreparedStatement.java:284)
at com.firehunter.ump.db.PartialPreparedStatement.execute(PartialPreparedStatement.java:260)
at com.firehunter.usm.alarms.AlarmEnrichmentUtil.getConfigurationItemInfo(AlarmEnrichmentUtil.java:97)
at com.firehunter.usm.alarms.EmsAlarmProvider.getAlarmUpdates(EmsAlarmProvider.java:76)
... 54 more

 

Regards,

Usha

Outcomes