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PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser.

Question asked by JulianRiano on Jul 30, 2018
Latest reply on Aug 3, 2018 by JulianRiano

Hi 

When I try to map Threat Analytics to PAM 3.2 using CA PAM Adapter Configuration, I get an error, when I review the log it indicates Processing by ServicesController # test_configuration as JSON (pid: 5423) 2018-07-30 17: 47: 35.100 INFO Parameters: {"connection" => {"domain" => "lbogvmapp.nh.inet", "username" => "CATapApiUser-3", "password" => " [FILTERED] "}," id "=>" 1 "} (pid: 5423) 2018-07-30 17: 47: 35.427 ERROR There was an error validating the CA PAM Adapter connection parameters - Received non-200 response code: 401 Response: {"error": {"code": 401, "message": "Unauthorized: PAM-CMN-1681: User CATapApiUser is disabled. Unable to log on with API key CATapApiUser."}} (Pid: 5423) 2018-07-30 17: 47: 35.428 INFO Completed 200 OK in 418.0ms (Views: 1.0ms | ActiveRecord: 2.0ms) (pid: 5423)

 

Some idea for this error?

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