AnsweredAssumed Answered

CA BOXI 4.1sp5 High Availiability

Question asked by PMO-DCN on Aug 1, 2018
Latest reply on Aug 2, 2018 by PMO-DCN

Hi All,

 

I am trying to implement CA BOXI into HA environment.We have 5 servers

App nodes:2 servers

Database MSSQL: 1 server

File share server: 1 server

Load balancer: 1 server

 

I am following below link.

https://docops.ca.com/ca-business-intelligence/4-1sp3/en/installing/cabi-installation-on-windows/ca-business-intelligence-platform-high-availability-installation/standalone-high-availability-installation

 

I have configured all steps. I have put filestore input and output folder on share file drive. I am also able to login in CA BOXI with load balancer hostname at the end but i am not able to generate report. I am getting this error

The viewer could not process an event.File.rpt not found on file repository server.

--Error code:0 [CRWEB00000119]

 

When i go to services(InputFileRepository and OutputFileRepository) in CMC and check the properties of these files, i see an error under input Filestore service that the requested directory does not exist. I have mentioned "\\fileshareserver_hostname\boxishare\input" as a value

 

Kindly suggest what should i do?

 

Regards,

Sippy

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