DX Unified Infrastructure Management

  • 1.  sap_basis probe question

    Posted Aug 02, 2018 06:00 AM

    Hi,

     

    I am working on adding a device for sap monitoring and all the pre-installation is successfully completed. However, when I restart the probe after adding the device, the device just vanishes and the next time when I open up, I get an error saying key host not found. I looked at the logs and the logs says that the sap .jco and .dll files are missing. I verified the path that I gave in the set up and it is the right path as well. 

     

    The cfg file contains the host definition however when I try to open it using the probe GUI, it says key host not found.

     


    Jul 30 11:24:53:982 [main, sap_basis] ****************[ Starting ]****************
    Jul 30 11:24:53:982 [main, sap_basis] 2.00
    Jul 30 11:24:53:982 [main, sap_basis] CA Technologies
    Jul 30 11:24:53:997 [main, sap_basis] port=48012
    Jul 30 11:24:54:013 [main, sap_basis] Login to NimBUS is OK
    Jul 30 11:24:54:013 [main, sap_basis] initializing sap graph...
    Jul 30 11:24:54:247 [main, sap_basis] Resource type cannot be empty
    Jul 30 11:24:54:247 [main, sap_basis] init() failed
    Jul 30 11:24:54:247 [main, sap_basis] java.lang.RuntimeException: Failed to create session for Resource 'sapsbx-dn04'. ** Trigger exit **
    at com.nimsoft.probe.application.sapmonitoring.SapSessionMgr.buildSession(SapSessionMgr.java:58)
    at com.nimsoft.probe.application.sapmonitoring.SapSessionMgr.buildSession(SapSessionMgr.java:14)
    at com.nimsoft.probe.common.cms.AbstractSessionMgr.getSession(AbstractSessionMgr.java:46)
    at com.nimsoft.probe.application.sapmonitoring.SapMonitoringProbe.createDataCollector(SapMonitoringProbe.java:124)
    at com.nimsoft.vm.BaseProbe.read(BaseProbe.java:569)
    at com.nimsoft.vm.BaseProbe.init(BaseProbe.java:458)
    at com.nimsoft.probe.application.sapmonitoring.SapMonitoringProbe.init(SapMonitoringProbe.java:143)
    at com.nimsoft.vm.BaseProbe.initOnTimer(BaseProbe.java:451)
    at com.nimsoft.nimbus.NimProbe.doForever(NimProbe.java:418)
    at com.nimsoft.vm.BaseProbe.execute(BaseProbe.java:359)
    at com.nimsoft.probe.application.sapmonitoring.SapMonitoringProbe.main(SapMonitoringProbe.java:69)
    Caused by: (12) login failed, Resource type cannot be empty
    at com.nimsoft.probe.common.ctd.SapSession.<init>(SapSession.java:285)
    at com.nimsoft.probe.application.sapmonitoring.SapSessionMgr.buildSession(SapSessionMgr.java:47)
    ... 10 more
    Aug 02 10:49:56:548 [main, sap_basis] ****************[ Stopped ]****************
    Aug 02 10:49:56:548 [main, sap_basis] &&&&&-stopping resources
    Aug 02 10:49:56:548 [main, sap_basis] SCHEDULER: using scheduler_thread_pool_size = 3
    Aug 02 10:49:56:563 [main, sap_basis] ExecutorService tasks failed to complete within one minute. Forcing them down.
    Aug 02 10:49:56:563 [main, sap_basis] &&&&&--stopped resources

     

    Any help on this will be much appreciated.

     

     

    Thanks,

    Ananda Guberan K



  • 2.  Re: sap_basis probe question

    Posted Aug 02, 2018 08:19 AM

    Hello,

     

    Please add this permissions on the SAP :

     

     

    Object Name S_XMI_LOG EXTCOMPANY

     

    Object Name S_XMI_LOG EXTPRODUCT

     

    Object Name S_XMI_LOG INTERFACE

    See if will fix the issue net let us know the results!

     

    For more details about the prereqs:

     

    sap_basis (SAP Basis Monitoring) Release Notes - CA Unified Infrastructure Management Probes - CA Technologies Documenta… 

     

    Kind Regards,

     

    Alex Yasuda
    Sr. Support Engineer



  • 3.  Re: sap_basis probe question

    Posted Aug 02, 2018 08:27 AM
      |   view attached

    Hi Alex,

     

    What will this access to the ID do? And can you give me more details?

     

     

     

     

    Thanks,

    Ananda Guberan Kannan

    +91-9790737408



  • 4.  Re: sap_basis probe question

    Posted Aug 02, 2018 08:57 AM
      |   view attached

    Also, the ID has SAP_ALL access which should pretty much cover everything that is needed.

     

     

     

     

    Thanks,

    Ananda Guberan



  • 5.  Re: sap_basis probe question

    Posted Aug 02, 2018 01:11 PM

    Hello Ananda

     

    Please follow all steps from the document, and engage your SAP Administrator about the permissions.