We are trying to create a new tab in Quick Profile that will show all dependent CIs of a given CI that is related to the searched contact.
We are trying the following search clause:
pb_link("*Tab Name*", "list_nr", "nr", "QBE.EQ.cntref.cnt.id=$dobref.id+QBE.EQ.delete_flag=0+KEEP.forCntQP=1+KEEP.noCreateBtn=1+QBE.EQ.id.[parent]child_hier.child.name=*CI Name*" );
However, it is not returning any results when it should.
We have tried this using the "additional search" field in the Service Desk forms for CI search, with the following where clause,
and it doesn't work either, however, for other BREL fields we have tried this syntax and it works.
Has anyone had this problem?