Hi,
We are trying to create a new tab in Quick Profile that will show all dependent CIs of a given CI that is related to the searched contact.
We are trying the following search clause:
pb_link("*Tab Name*", "list_nr", "nr", "QBE.EQ.cntref.cnt.id=$dobref.id+QBE.EQ.delete_flag=0+KEEP.forCntQP=1+KEEP.noCreateBtn=1+QBE.EQ.id.[parent]child_hier.child.name=*CI Name*" );
However, it is not returning any results when it should.
We have tried this using the "additional search" field in the Service Desk forms for CI search, with the following where clause,
id.[parent]child_hier.child.name=*CI Name*
and it doesn't work either, however, for other BREL fields we have tried this syntax and it works.
Has anyone had this problem?
Thanks