AnsweredAssumed Answered

Group Assigning based on Location

Question asked by Sikander-lasani on Aug 9, 2018
Latest reply on Aug 13, 2018 by Maheshwar_Kusuma

Dear team

 

If area_default option installed in option manager, Groups automatically assign once the ticket has been created based on Category

 

Similarly, we need to assign the group on the basis of location..Like once the end user select the location on the ticket page and save it. Group should assign automatically. But this is not working even we have put Group in Location.

 

Please advise

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