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iPhone emoji not working?

Question asked by KimAbbott1357028 on Aug 9, 2018
Latest reply on Aug 16, 2018 by perdh02

iPhone app.  Someone posts something.  When looking at their message at the end of their message there is picture of a smiley face with a small plus sign on the top-right of the face.  This implies to me that I can tap on that and add an emoji response to their message just like the desktop app does. Yet when I tap on it it just does nothing.  Bug or am I using it wrong or interpreting what it's supposed to be doing wrong?  There' nothing in the App Store preview and literally no help that I can find (why is that?).

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