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Create Multiple Tickets from Excel Input

Question asked by ArunavaS on Aug 10, 2018
Latest reply on Aug 10, 2018 by Chi_Chen

Hello team,

 

Do we have a mechanism to create multiple tickets based on an Excel input file. Preferably a script. We need not to schedule it but as and when required we will run it manually to process the Excel file and create tickets in CA ServiceDesk.

 

Any insight will help. We are using r14.1.2 with AA mode.

 

Thanks

ArunavaS

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