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PM Error in PC service

Question asked by Vlad82 on Aug 14, 2018
Latest reply on Aug 15, 2018 by Vlad82

Hi guys I have a problem with PM in the dasbhord I get an error id looking in the logs I found the following. I do not know if it's reconfiguration of the NFA

 

I found this error in the PC folder

 

INFO | jvm 1 | 2018/08/13 12:06:47 | SELECT .RouterID, .Router.AddressName, .Router.EOVBytes, .Router.Address, .Router.Name FROM CA.ReporterAnalyzer.RAWSParameters WHERE .GroupID = '99' AND .StartTime = 1534176360 AND .EndTime = 1534179960 AND .LimitCount = 10 ORDERBY .Router.EOVBytes DESC HAVING (.RAWebCall = 'EnterpriseTopRouters') LIMIT 10
INFO | jvm 1 | 2018/08/13 12:06:47 | }}}
INFO | jvm 1 | 2018/08/13 12:08:50 | ERROR | Model-Invoker-34 | 2018-08-13 12:08:50,714 | com.ca.im.portal.plugins.rib.models.RIBXYChartModel
INFO | jvm 1 | 2018/08/13 12:08:50 | | RIB query failed
INFO | jvm 1 | 2018/08/13 12:08:50 | Model ID/Type: {102029/RIBXYChartModel}
INFO | jvm 1 | 2018/08/13 12:08:50 | Result status: {FAILED}
INFO | jvm 1 | 2018/08/13 12:08:50 | Query ID: {edd8cc79-6ef9-43d7-8221-105f5c9248ae}
INFO | jvm 1 | 2018/08/13 12:08:50 | RIB source URL: {http://1XX.XX.2XX.1XX:8681/NFARS/ribsource/rib/soap?wsdl}
INFO | jvm 1 | 2018/08/13 12:08:50 | Query: {SELECT .RouterID, .Router.AddressName, .Router.EOVBytes, .Router.Address, .Router.Name FROM CA.ReporterAnalyzer.RAWSParameters WHERE .GroupID = 15831 AND .StartTime = 1534176480 AND .EndTime = 1534180080 AND .LimitCount = 10 ORDERBY .Router.EOVBytes DESC HAVING (.RAWebCall = 'EnterpriseTopRouters') LIMIT 10}
INFO | jvm 1 | 2018/08/13 12:08:50 | Reason: {{
INFO | jvm 1 | 2018/08/13 12:08:50 | Error occurred while running a RIB query on SQL RIB source.
INFO | jvm 1 | 2018/08/13 12:08:50 | Possible reason: null
INFO | jvm 1 | 2018/08/13 12:08:50 | Query:
INFO | jvm 1 | 2018/08/13 12:08:50 | {
INFO | jvm 1 | 2018/08/13 12:08:50 | SELECT .RouterID, .Router.AddressName, .Router.EOVBytes, .Router.Address, .Router.Name FROM CA.ReporterAnalyzer.RAWSParameters WHERE .GroupID = '119' AND .StartTime = 1534176480 AND .EndTime = 1534180080 AND .LimitCount = 10 ORDERBY .Router.EOVBytes DESC HAVING (.RAWebCall = 'EnterpriseTopRouters') LIMIT 10
INFO | jvm 1 | 2018/08/13 12:08:50 | }}
INFO | jvm 1 | 2018/08/13 12:08:50 | Caused by:
INFO | jvm 1 | 2018/08/13 12:08:50 | {
INFO | jvm 1 | 2018/08/13 12:08:50 | Error occurred while running a RIB query on SQL RIB source.
INFO | jvm 1 | 2018/08/13 12:08:50 | Possible reason: null
INFO | jvm 1 | 2018/08/13 12:08:50 | Query:
INFO | jvm 1 | 2018/08/13 12:08:50 | {
INFO | jvm 1 | 2018/08/13 12:08:50 | SELECT .RouterID, .Router.AddressName, .Router.EOVBytes, .Router.Address, .Router.Name FROM CA.ReporterAnalyzer.RAWSParameters WHERE .GroupID = '119' AND .StartTime = 1534176480 AND .EndTime = 1534180080 AND .LimitCount = 10 ORDERBY .Router.EOVBytes DESC HAVING (.RAWebCall = 'EnterpriseTopRouters') LIMIT 10
INFO | jvm 1 | 2018/08/13 12:08:50 | }}}
INFO | jvm 1 | 2018/08/13 12:12:17 | INFO | qtp1902924144-28195 | 2018-08-13 12:12:17,305 | com.ca.im.portal.api.services.datasource.DataSourcePoll
INFO | jvm 1 | 2018/08/13 12:12:17 | | Test DataSource: Network Flow Analysis@harvester
INFO | jvm 1 | 2018/08/13 12:12:17 | INFO | qtp1902924144-28195 | 2018-08-13 12:12:17,314 | org.apache.cxf.service.factory.ReflectionServiceFactoryBean
INFO | jvm 1 | 2018/08/13 12:12:17 | | Creating Service {http://netqos.com/DataSourceWS}IDataSourceWSService from class com.ca.im.portal.api.datasources.interfaces.datasourcews.IDataSourceWS
INFO | jvm 1 | 2018/08/13 12:12:17 | ERROR | qtp1902924144-28195 | 2018-08-13 12:12:17,399 | com.ca.im.portal.api.services.datasource.DataSourcePoll
INFO | jvm 1 | 2018/08/13 12:12:17 | | Received WebServiceException from version check for data source Network Flow Analysis@harvester. CAUSE=java.net.UnknownHostException: UnknownHostException invoking http://harvester:80/ReporterDataSource/DataSourceWS.asmx: harvester. MESSAGE=Could not send Message.. Returning DS_COMM_FAILURE result.
INFO | jvm 1 | 2018/08/13 12:12:17 | ERROR | qtp1902924144-28195 | 2018-08-13 12:12:17,399 | com.ca.im.portal.api.services.datasource.DataSourcePoll
INFO | jvm 1 | 2018/08/13 12:12:17 | | javax.xml.ws.WebServiceException: Could not send Message.

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