CA Client Automation

Hi Team,

While Installing ITCM agent to remote PC , I am getting error Delivery failed. No primer transport. Please suggest.

ITCM Version 12.9

Server OS : Win 2012R2

Agent machin OS : Win 8 32 bit

I have checked Nslook up its working, admins $ is also coming.

Thanks,

Sachin

Hi Sachin,

Please see following document which gives a lot of thing to check to solve error "No primer transport" :

Common reasons and solutions for getting "No Prime - CA Knowledge 

You could also check the following log on DOMAIN DSM\logs\TRC_CF_DMDEPLOY*.log to see if there are some errors at deployment time.

And on agent the file c:\windows\temp\dmprimer.log

DMDEPLOY could be configured to give more details in the logs by executing following command on DOMAIN :

cftrace -c set -l DETAIL -f CF -pp DMDeploy -s 30000

Thanks.

Regards,

Jean-Yves

Hi Jean-Yves,

I have tried all these things but still it is not working. Please suggest.

Thanks & Regards,

Sachin

Hi Sachin,

You could execute this command on DOMAIN Manager :

cftrace -c set -l DETAIL -f CF -pp DMDeploy -s 30000

Then attempt again the deployment and check in logs DSM\logs\TRC_CF_DMDEPLOY*.log if you see any errors during deployment time.

This could give more details about the problem.

Thanks.

Regards,

Jean-Yves

Hi Jean,

Some issue in database so could not access DM. I will check & update you once database issue is resolved.

Thanks for your kind help!

Regards,

Sachin Sachdeva