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How is the Mobility Index calculated on Risk Authentication?

Question asked by KeleMaake on Aug 16, 2018
Latest reply on Mar 6, 2019 by Nataraj

Hi all,


Can anyone explain or take me through how the Mobility Index works on CA Risk Authentication. How is Mobility Index calculated?

Lastly, when a customer triggers such a rule, they are required to enter their OTP's everytime until the Mobility Index score reaches a certain value.


If a customer authenticated once for Mobility index, should they not be trusted and not challenged the next time they transact?