CA Service Management

Good Morning:

Dear I have the following number my client tells me that when choosing a category the new groups that are assigned to that group.

But my client told me that it was the previous version of SDM that was 12.9. The set of songs from the complete catalog could be used for any group and assigned to anyone.

And when I give it to show the code comes tied with a code

member_list.member IN (U'C111DC8C9DCDFC4BA9E05A8772D93B1A ')

I wanted to see if anyone had this problem apparently it would have to meteralgun type of development via code.

Hi,

If I understand this correctly this is related to change in the behavior starting from 14.1 Cum 2. See:

CA Service Management Release 14.1.02 Enhancements - CA Service Management - 14.1 - CA Technologies Documentation 

"User and Group Assignment" section.

For options please check the following document:

Group List screen shows only Groups an Assignee is - CA Knowledge 

Hope this helps.

Regards,

Pablo

mau87 

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