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Upgrade CA PPM 15.1 -  Process not running

Question asked by danieldbf on Aug 21, 2018
Latest reply on Sep 12, 2018 by danieldbf

Hi guys!!

After the upgrade 14.4 to 15.1, the service bg doesn't work.

 

We have 1200 running process in BG and the total 1400 process.

 

 

I created a simple processes with no linked object, but  doesn't  start.

Yesterday the process performed in 6 hours.

 

 

 

The result log for installation 15.1:

 

8/17/18 6:23 PM (Echo) The results of the checkinstall utility:
8/17/18 6:23 PM (Echo) There are 0 BYPASSED message(s).
8/17/18 6:23 PM (Echo) There are 43 SKIPPED message(s).
8/17/18 6:23 PM (Echo) There are 4 INFO message(s).
8/17/18 6:23 PM (Echo) There are 0 WARNING message(s).
8/17/18 6:23 PM (Echo) There are 0 INCOMPLETE message(s).
8/17/18 6:23 PM (Echo) There are 0 ERROR message(s).
8/17/18 6:23 PM (TransformTask) Transforming: postcheck-results.xml
8/17/18 6:23 PM (TransformTask) XSLT file: /webtools/upgrade_15_1/checkinstall/checkinstall-results.xsl
8/17/18 6:23 PM (TransformTask) Destination file: /webtools/upgrade_15_1/checkinstall/check-logs/postcheck-results.html
8/17/18 6:23 PM (TransformTask) Processed 1 file(s) in 1 second(s)
8/17/18 6:23 PM (Echo) Checkinstall report has been created in: check-logs/postcheck-results.html
8/17/18 6:23 PM (Target) Target "_checkinstall-report" finished.
8/17/18 6:23 PM (Target) Target "_package-reports" started.
8/17/18 6:23 PM (Mkdir) Created dir: /webtools/upgrade_15_1/checkinstall/check-logs/package
8/17/18 6:23 PM (Copy) Copying 10 files to /webtools/upgrade_15_1/checkinstall/check-logs/package
8/17/18 6:23 PM (Copy) Copying 1 file to /webtools/upgrade_15_1/checkinstall/check-logs/package
8/17/18 6:23 PM (Copy) Copying 1 file to /webtools/upgrade_15_1/checkinstall/check-logs/package

 

 

Error bg-ca.log:

 

SYS   2018-08-21 13:07:11,073 [Thread-6] njs.SchedulerImpl (clarity:none:none:none) PPM 15.1.0.149 Job Scheduler bg@ppmdx01a initializing... SYS   2018-08-21 13:07:11,073 [Thread-6] njs.SchedulerImpl (clarity:none:none:none) PPM 15.1.0.149 Job Scheduler bg@ppmdx01a initializing... SYS   2018-08-21 13:07:11,580 [Thread-6] njs.SchedulerImpl (clarity:SCHEDULER:44806040__403501EE-F84D-4C88-8689-97C021FBE4DC:none) PPM 15.1.0.149 Job Scheduler bg@ppmdx01a initialized SYS   2018-08-21 13:07:11,580 [Thread-6] njs.SchedulerImpl (clarity:SCHEDULER:44806040__403501EE-F84D-4C88-8689-97C021FBE4DC:none) PPM 15.1.0.149 Job Scheduler bg@ppmdx01a initialized WARN  2018-08-21 13:08:17,851 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082092 returned: 0 rows WARN  2018-08-21 13:08:17,851 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082092 returned: 0 rows ERROR 2018-08-21 13:08:18,070 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@3155f5c4 Process Instance Id: 8418690 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@6c69e772 Process Instance Id: 8418690 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082092 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:18,070 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@3155f5c4 Process Instance Id: 8418690 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@6c69e772 Process Instance Id: 8418690 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082092 Is System: false Parent Object: null]] WARN  2018-08-21 13:08:18,385 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082041 returned: 0 rows WARN  2018-08-21 13:08:18,385 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082041 returned: 0 rows ERROR 2018-08-21 13:08:18,401 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@60461b8c Process Instance Id: 8412881 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@5c39dda4 Process Instance Id: 8412881 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082041 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:18,401 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@60461b8c Process Instance Id: 8412881 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@5c39dda4 Process Instance Id: 8412881 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082041 Is System: false Parent Object: null]] WARN  2018-08-21 13:08:18,785 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6081040 returned: 0 rows WARN  2018-08-21 13:08:18,785 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6081040 returned: 0 rows ERROR 2018-08-21 13:08:18,790 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@5a42059d Process Instance Id: 8414226 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@607473ce Process Instance Id: 8414226 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6081040 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:18,790 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@5a42059d Process Instance Id: 8414226 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@607473ce Process Instance Id: 8414226 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6081040 Is System: false Parent Object: null]] WARN  2018-08-21 13:08:23,494 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6093030 returned: 0 rows WARN  2018-08-21 13:08:23,494 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6093030 returned: 0 rows ERROR 2018-08-21 13:08:23,501 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@539625f4 Process Instance Id: 8432736 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@32fc091c Process Instance Id: 8432736 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6093030 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:23,501 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@539625f4 Process Instance Id: 8432736 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@32fc091c Process Instance Id: 8432736 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6093030 Is System: false Parent Object: null]] WARN  2018-08-21 13:08:26,922 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082043 returned: 0 rows WARN  2018-08-21 13:08:26,922 [Process Loader (tenant=clarity)] object.ODFAbstractObjectImpl (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) Read of object: oi_fase_contratada instance ID: 6082043 returned: 0 rows ERROR 2018-08-21 13:08:26,955 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@7b929e68 Process Instance Id: 8413624 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@beec9bc Process Instance Id: 8413624 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082043 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:26,955 [Process Loader (tenant=clarity)] statemgmt.RuntimeObject (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none) ----> RuntimeObject.refreshObject - Object not bound to an instance: com.niku.bpm.engine.statemgmt.RuntimeObject@7b929e68 Process Instance Id: 8413624 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: NIKU.ROOT Object Name: prop Object Type: oi_proposta Object Id: -1 Is System: false Parent Object: com.niku.bpm.engine.statemgmt.RuntimeObject@beec9bc Process Instance Id: 8413624 Step Instance Id: -1 Src Step Instance Id: -1 Partition Code: oi_ti Object Name: thisFase Contratada Object Type: oi_fase_contratada Object Id: 6082043 Is System: false Parent Object: null]] ERROR 2018-08-21 13:08:27,341 [Process Loader (tenant=clarity)] bpm.engine (clarity:PROCESS_ADMIN:44806039__47134571-5F3A-43A6-BC47-9E2DF24009AF:none)  com.niku.bpm.engine.BpmProcessInstanceException: java.lang.NullPointerException      at com.niku.bpm.engine.ProcessLoader.loadProcessInstances(ProcessLoader.java:711)      at com.niku.bpm.engine.ProcessLoader.loadOrRefresh(ProcessLoader.java:523)      at com.niku.bpm.engine.ProcessLoader.load(ProcessLoader.java:385)      at com.niku.bpm.engine.ProcessLoader.run(ProcessLoader.java:222) Caused by: java.lang.NullPointerException      at com.niku.bpm.engine.statemgmt.RuntimeObject.refreshObject(RuntimeObject.java:240)      at com.niku.bpm.engine.statemgmt.RuntimeObject.getLiveObjectId(RuntimeObject.java:219)      at com.niku.bpm.engine.statemgmt.RuntimeObject.refreshObject(RuntimeObject.java:240)      at com.niku.bpm.engine.statemgmt.RuntimeObject.getLiveObjectId(RuntimeObject.java:219)      at com.niku.bpm.engine.statemgmt.RuntimeObjectCache.loadRuntime(RuntimeObjectCache.java:533)      at com.niku.bpm.engine.ProcessLoader.loadProcessInstance(ProcessLoader.java:732)      at com.niku.bpm.engine.ProcessLoader.loadProcessInstances(ProcessLoader.java:707)      ... 3 more

 

Any solution?

Thank's!!

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