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How to hide some fields in detail_in.htmpl

Question asked by support922.922 on Aug 28, 2018
Latest reply on Aug 30, 2018 by support922.922

Dear All,

 

I would like to hide some fields on Incident Detail page, I try to comment on source code of each field but it still to show on Incident Detail. I would like to hide Symptom, Resolution Code, Resolution Method field.

My environment is CA Service Desk r17.0.

 

 

Please guide me to hide field.

 

Regards,

KS

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