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  • 1.  "Update Status" activity missing in CA Mobile App

    Broadcom Employee
    Posted Sep 03, 2018 03:24 AM

    Hi ALL

    I installed  the SDM 17.1 with SDM mobile APP.

    its working fine but the "Update status" activity is not reflecting in mobile APP

    your quick response will be appreciated.

    regards



  • 2.  Re: "Update Status" activity missing in CA Mobile App

    Broadcom Employee
    Posted Sep 06, 2018 04:19 PM

    Hi Muhammad,

     

    I just tested this out on my setup, after enabling status for the mobile attributes, the update status option did not show up right away, I had to open an incident, go back to the home screen, open it again then it showed up, so it may take a little bit.

     

    If not try to log out and back in, if it still does not show up, which build are you using? I'm on 3.1.13 build 8 which should be the latest.

     

    Thanks,

    Scott