AnsweredAssumed Answered

Get the status of service item (not the request)

Question asked by chison.cai on Sep 5, 2018
Latest reply on Sep 21, 2018 by Chitra_Gopal

There are multiple service items in a request, for example:

   request status = Pending Fulfillment (1000)

   service item 1 status = Pending Review (1200)

   service item 2 status = Pending Fulfillment (1000)

 

In the form of "service item 1", how to get the status? 

I tried 

   _.request.status                           (return 1000)

   _.serviceoption.status()                (return 1000)

   _.formservice.status()                   (return 1000)

 

The reason I need to get 1200 is, I have some required field to be inputted when it is Pending Review.

 

Thanks.

Regards,

Chison

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