Hello Team ,
User is receiving below error while adding the value in Text 3 on home -> Resource Clarity page
Can anyone let me know what is causing this issue ?
Usually, I used Telescope lookup icon at Department OBS on home -> resource to select appropriate OBS.
I do not know who should belong to which OBS. It depends on your company settings.
By the screenshot this seems the resource main general page on the PPM home side.
However, by the fields available this is customized.
The error message is related to the financial department of the resource.
If you check the financial section of the resource, is this financially enabled? Are all financial properties set?
Does it happen with any department field? Can it be that only happens to some departments? Can it be that the departments do contain any unsupported characters on their name:
The error message shows "odf_obs_fin_dept" attribute.
This attribute is defined as "Department OBS" in Resource object and Project object.
Please check if user set correct value to "Department OBS" in home -> Resource Clarity page ?
If this error occurs only when user enters "France" into Text 3 attribute, I don't know why Text 3 attribute relates to "Department OBS". Text 3 is defined as String Data type.
Is there any customization for "Department OBS"?
For example, any auto start process is invoked and it composes "Department OBS" value by using Text 3 value.
Hello Shoichi ,
I have checked ion home -> resource , the department OBS is showing as Blank.
How to decide which department OBS we need to add to the resource ?
whose task is this to add Department OBS ?
Thanks a lot all of you. The issue has been resolved.
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