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CA Identity Portal - Access Request flow

Question asked by Williamckl on Sep 6, 2018
Latest reply on Sep 25, 2018 by Williamckl

User can make request from CA Identity Portal, let said user select "VPN" access by click "+" icon,then required to fill up their mobile number(user have to keyin mobile no. manually) and check out (IM assign the VPN access & update the mobile number been used into target VPN system).


Let said now, user want to change the mobile number been used in VPN access, what should be the flow ?

a) Do I build custom form(in Portal) for user just to change their mobile number used in VPN access ?

b) Is there another way ?

Note: As I understand, in Access Request ->Users can only select "+" or "-" to add or remove access but there is no "Modify" access....

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