AnsweredAssumed Answered

CA Siteminder 12.7 installation on windows server failing during data definition

Question asked by rajeuppa on Sep 10, 2018
Latest reply on Sep 17, 2018 by masvi10

Hi All,

 

I am trying to install CA Siteminder 12.7 on a windows environment where I have installed the policy server and configured the policy store in policy server. When I am trying to run below command to create data definition it is failing with below error

 

C:\Program Files\CA\siteminder\xps\dd>XPSDDInstall SmMaster.xdd
[XPSDDInstall - XPS Version 12.7.0000.1194]
Log output: C:\Program Files\CA\siteminder/log/XPSDDInstall.2018-09-09_220901.log
Initializing database, please wait...
(ERROR) : [sm-xadobj-00010] Object store initialization failed.
(FATAL) : [sm-xpsxps-03570] SiteMinder interface initialization failed.
(WARN) : [Assert] Assert failed: pSmStore
(FATAL) : [sm-xpsxps-04120] Unable to initialize the XPS library.

 

Created the below schema on policy sore and confiured the user in Policy server admin UI which gave success message.

 

 

Below is what we found in the log file.

 

[2796/2288][Sun Sep 09 2018 22:09:01][smdefs.cpp:604][INFO][sm-Server-02460] Cannot open file C:\Program Files\CA\siteminder\admin\smadmindata.txt
[2796/2288][Sun Sep 09 2018 22:09:01][SmObjProvider.cpp:243][INFO][sm-Server-02830] Initializing policy store provider 'LDAP:'
[2796/2288][Sun Sep 09 2018 22:09:01][SmObjProvider.cpp:252][INFO][sm-log-00000] Initializing key store provider 'ODBC:'
[2796/2288][Sun Sep 09 2018 22:09:01][SmObjProvider.cpp:282][INFO][sm-Server-02840] Loading of policy store provider extension DLL: 'smobjldapims' succeeded.
[2796/2288][Sun Sep 09 2018 22:09:01][SmLdapPs.cpp:248][INFO][sm-Ldap-02140] SSL client init will not be attempted - no certificate database defined
[2796/2288][Sun Sep 09 2018 22:09:02][smldaputils.cpp:523][INFO][sm-Ldap-00540] Opening policy store connection to LDAP server: ' host-7:19389 '
[2796/2288][Sun Sep 09 2018 22:09:02][SmLdapBulkSearch.cpp:174][CSmLdapBulkSearchImpl::CreateRoot][INFO][sm-xpsxps-01160] LDAP Provider Info String = CA Directory
[2796/2288][Sun Sep 09 2018 22:09:02][SmLdapBulkSearch.cpp:228][CSmLdapBulkSearchImpl::CreateRoot][INFO][sm-xpsxps-01120] LDAP Provider Version: supportedLdapVersion = 3
[2796/2288][Sun Sep 09 2018 22:09:02][SmLdapBulkSearch.cpp:228][CSmLdapBulkSearchImpl::CreateRoot][INFO][sm-xpsxps-01120] LDAP Provider Version: dxServerVersion = dxserver 12.6.00 (build 14043) Windows_NT 64-Bit
[2796/2288][Sun Sep 09 2018 22:09:02][SmEventTrap.cpp:388][INFO][sm-Server-02500] Loading event handler 'C:\Program Files\CA\siteminder\bin\XPSAudit.dll'
[2796/2288][Sun Sep 09 2018 22:09:02][SmEventTrap.cpp:402][INFO][sm-Server-02510] Initializing event handler 'C:\Program Files\CA\siteminder\bin\XPSAudit.dll'
[2796/2288][Sun Sep 09 2018 22:09:02][CSmDbManager.cpp:559][ERROR][sm-Odbc-00030] Database 'Policy Store' is disabled.
[2796/2288][Sun Sep 09 2018 22:09:02][SmObjProvider.cpp:187][ERROR][sm-Server-03090] Policy store failed operation 'Save' for object type 'RootConfig' . LDAP Error creating new RootConfig object in policy store
[2796/2288][Sun Sep 09 2018 22:09:02][SmObjCache.cpp:404][INFO][sm-Server-02800] Preloading policy store cache
[2796/2288][Sun Sep 09 2018 22:09:02][SmObjCache.cpp:417][INFO][sm-Server-02860] BulkFetch policy store
[2796/2288][Sun Sep 09 2018 22:09:02][CSmDbManager.cpp:559][ERROR][sm-Odbc-00030] Database 'Policy Store' is disabled.
[2796/2288][Sun Sep 09 2018 22:09:02][CSmDbManager.cpp:559][ERROR][sm-Odbc-00030] Database 'Policy Store' is disabled.
[2796/2288][Sun Sep 09 2018 22:09:02][SmAdapterStore.cpp:366][CSmAdapterStore::Init][ERROR][sm-xadobj-00010] Object store initialization failed.
[2796/2288][Sun Sep 09 2018 22:09:02][Database.cpp:483][InitSmStore][FATAL][sm-xpsxps-03570] SiteMinder interface initialization failed.
[2796/2288][Sun Sep 09 2018 22:09:02][Database.cpp:662][InitDB][WARN][Assert] Assert failed: pSmStore
[2796/2288][Sun Sep 09 2018 22:09:02][XPSTools.cpp:161][CXPSTools::CXPSTools][FATAL][sm-xpsxps-04120] Unable to initialize the XPS library.

 

Please let me know if any one faced similar issue during installation.

 

Thanks,

Rajesh

Outcomes