CA Agile Central On Premise
September 12, 2018
To: CA Agile Central (On Premise) Customers
From: The CA Technologies Agile Central Product Team
Subject: End of Service Announcement for CA Agile Central v2016.1 (and older), v2016.2, and v2017.1
CA Technologies is continually working to improve our software and services to best meet the needs of our customers. To provide you greater flexibility in your upgrade planning process and in accordance with the CA Support Policy and Terms available at CA Support Online please consider this email your written notification that we are discontinuing technical support for the following previously released CA Agile Central On Premise versions as of the dates listed below. This will allow our Development organization to more effectively focus its resources and add value to the next release of CA Agile Central On Premise. After the respective End of Service Dates listed below, CA Technologies will continue to make self-service support available until the end of your current maintenance term.
At this time, we encourage you to plan for the migration to CA Agile Central On Premise 2018.1 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For information on CA Agile Central On Premise 2018.1, please visit the CA Agile Central On Premise 2018.1 pages at CA Support Online (https://support.ca.com).
As CA Technologies would like to make your upgrade to CA Agile Central On Premise 2018.1 as straightforward as possible, we are offering the following:
If you have any questions regarding the support schedule, please contact CA Agile Central Technical Support at CA Support Online. Our Technical Support Lifecycle Policy is also available at this site.
Your success is very important to us, and we look forward to continuing our successful partnership with you.