Symantec Privileged Access Management

  • 1.  F5 to not redirect to servers where credential manager is down

    Posted Sep 12, 2018 01:32 PM

    Our F5 checks the health.php page for a 200 status code. When a server has a credential manager down we are still sending traffic via the F5 to that server since health.php is still sending a 200. Is there a manual way to turn-off the health check? Or is there a more elegant way to deal with a server with credential manager down?



  • 2.  Re: F5 to not redirect to servers where credential manager is down
    Best Answer

    Broadcom Employee
    Posted Sep 12, 2018 02:58 PM

    Hi John, when you say "Credential Manager down”, does that refer to the credential management database showing as inactive on the PAM Clustering page? Do users have a problem when they get redirected to one of these nodes? They should still work, any credential requests on them should be processed by a node with an active Credential Management database.