We are running UIM 8.5.1. I have devices in USM that are not real, like ones with the name "0.0.0.0". I am trying to remove them by following the directions on this document:
I select one device like this and then select "Delete Selected" from the action menu. I keep "Prevent Rediscovery" and all other boxes in the form checked. When I click "OK", the device disappears from the inventory grid. A little while later, I log in again and the device is back. I log in as the customer using their contact login and the device is still in USM and the CABI Inventory Dashboard.
What am I missing? How can I clean up these junk devices? I have no idea how they got in there in the first place.