Our company has changed their policy on load balancing procedures and I am now facing a problem. We use Netscaler, and the monitor is expecting to see a http 200 response from the test call. I think the issue is that they are using the httprequest ["HEAD /"] which is giving them a http 400. This is causing my environment to show as down.
My network folks say:
"Netscaler will use http://<IP>[header] where <IP> is individual IP for server/site and [header] is any additional text we provide. They can also specify a port to test other than the service port (2840 in this case) and also they can specify http or https"
I can access the server from my browser, but when I look at the call using Fiddler, I see it is using a "GET". The app-access log shows their call is using the "HEAD" method.
I've been told that I need to figure out how to get Linux to respond to the call correctly, or come up with a default landing page under the NIKU_HOME directory for them to call.
I'm hoping someone has faced this issue before and has advice on how I can resolve my problems. Maybe I'm missing an easy setting in CSA that will help???
Thanks in advance,
Terry