Can you use the inbuilt Archive and Purge tool on Contact records? I have tried setting-up a definition in the itil_arcpur_cfg.xml file but I get a strange message in the stdlog when I startup the system and I cannot get a Rule working based on the new definition.
The error I see is:
... arcpur_srvr 8876 ERROR arcpur.c 612 Received message error (method:got_common_name object:main_obj).
I have done a great deal of experimentation to make sure it is not just some aspect of the definition of the itil_arcpur_cfg.xml file and there is only an error if I set the <factory> to cnt.
We are running r12.6.