AutoSys Workload Automation

  • Private Community

  • 1.  waae_sched/waae_server failed to start

    Posted Sep 21, 2018 11:26 AM

    When trying to start the scheduler and application service I see below error on RHEL7

     

    unisrvcntr start waae_server.AUT
    Starting waae_server.AUT (via systemctl): Job for waae_server.AUT.service failed because the control process exited with error code. See "systemctl status waae_server.AUT.service" and "journalctl -xe" for details.
    [FAILED]
    Executed waae_server.AUT start...................................FAIL 1

     

    also its generating core dump files



  • 2.  Re: waae_sched/waae_server failed to start

    Posted Sep 21, 2018 11:30 AM

    the error may be in messages log in /var.

    if i were you i would also open a ticket with CA.



  • 3.  Re: waae_sched/waae_server failed to start

    Posted Sep 21, 2018 11:38 AM

    Hello Steve,

     

    Yes, I will have the case opened.

     

    here is what the var/log have

     

    Sep 21 09:47:51 systemd: Starting LSB: CA Workload Automation AE Application Server...
    Sep 21 09:47:51 kernel: traps: as_server[14243] general protection ip:f69a6ef3 sp:ff8755a8 error:0 in libc-2.17.so[f685d000+1c4000]
    Sep 21 09:47:56 waae_server.AUT: WAAE Application Server (AUT) [FAILED]
    Sep 21 09:47:56 systemd: waae_server.AUT.service: control process exited, code=exited status=1
    Sep 21 09:47:56 systemd: Failed to start LSB: CA Workload Automation AE Application Server.
    Sep 21 09:47:56 systemd: Unit waae_server.AUT.service entered failed state.
    Sep 21 09:47:56 systemd: waae_server.AUT.service failed.
    Sep 21 09:47:56 casrvc[14166]: Executed waae_server.AUT start...................................FAIL 1
    Sep 21 09:50:01 systemd: Created slice User Slice of root.
    Sep 21 09:50:01 systemd: Starting User Slice of root.
    Sep 21 09:50:01 systemd: Started Session 33135 of user root.
    Sep 21 09:50:01 systemd: Starting Session 33135 of user root.
    Sep 21 09:50:01 systemd: Removed slice User Slice of root.
    Sep 21 09:50:01 systemd: Stopping User Slice of root.
    Sep 21 09:56:51 systemd: Starting LSB: CA Workload Automation AE Application Server...
    Sep 21 09:56:51 kernel: traps: as_server[18114] general protection ip:f68f0ef3 sp:ffc59a18 error:0 in libc-2.17.so[f67a7000+1c4000]
    Sep 21 09:56:56 waae_server.AUT: WAAE Application Server (AUT) [FAILED]
    Sep 21 09:56:56 systemd: waae_server.AUT.service: control process exited, code=exited status=1
    Sep 21 09:56:56 systemd: Failed to start LSB: CA Workload Automation AE Application Server.
    Sep 21 09:56:56 systemd: Unit waae_server.AUT.service entered failed state.
    Sep 21 09:56:56 systemd: waae_server.AUT.service failed.
    Sep 21 09:56:56 casrvc[18038]: Executed waae_server.AUT start...................................FAIL 1



  • 4.  Re: waae_sched/waae_server failed to start

    Posted Feb 07, 2019 01:40 PM

    Did you ever find the solution to this?