We are facing an error (as mentioned below) while installing casdm 14.1 and also error thrown while applying CP2 error thrown on CMD as "D:/Program" not recognised, as we have installed sdm on D drive.
I think you need to enable 8.3
Unable to Install Any Options in CA SDM and Option Status Remains as 'In Progress' - CA Service Management - 14.1 - CA T…
As stated in the CA SDM 14.1 documentation, 8.3 is required for Windows OS.
Please refer to the following documentation to verify if 8.3. is indeed enabled on the drive where you are attempting to install CA SDM 14.1
Installation Considerations - CA Service Management - 14.1 - CA Technologies Documentation
Do you require any additional assistance on this topic?
If not, please mark one of the provided responses as correct so that this thread can be closed.
To add to the previous, not only do you need 8.3 configuration in place, you should also check with the Windows admin who built the server if they have any polices that could take the functionality away after it was applied. We also strongly advise that the given server be rebuilt and start over to avoid any vestiges of the original installation attempt from disrupting subsequent attempts to install Service Desk.
Retrieving data ...