I have service desk 12.9 in my environment which is too old so we have installed 17.1 but now i need to customize the login page of service desk 17.1 like need to add a header and footer and one hyperlink in the login page of service desk.
I have the htmpl file with me which in got from my old service desk. but when i am trying to apply the same for 17.1 SDM the same file is not working . Please help me on this.
This is the modification i have to make.