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GRLoader Operator

Question asked by Wicner_Chacon on Sep 24, 2018
Latest reply on Sep 28, 2018 by Raghu.Rudraraju

Hi Team!

 

I have use the grloader operator (CA PAM) to update a CI on the CMDB of Service Desk. The PAM Instance create an archive (xml) whit the fields need to update, one of then is the location. For example the archive xml to upload on grloader operator is:

 

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<GRLoader>
<ci>
<name>Prueba 5</name>
<serial_number>Prueba 5</serial_number>
<resource_contact lookup='userid'>CHAM07</resource_contact>
<location>BODEGA CENTRAL 1</location>
<tenant>Homecenter</tenant>
<status>TRANSITO</status>
</ci>
</GRLoader>

 

and on the error file I see that the location is not found 'BODEGA CENTRAL 1'. But if I use the same archive and then use the grloader command, this upload without error or Warning. 

 

 

 

 

This is the name of location.

 

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