CA Service Management

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  • 1.  USS account email does not match email in EEM

    Posted Sep 26, 2018 01:43 PM

    When I try to change my password so it matches the one in EEM, USS makes the email address all lowercase.  Is there a way to get USS to except the email exactly as I type it in?



  • 2.  Re: USS account email does not match email in EEM

    Broadcom Employee
    Posted Sep 26, 2018 01:55 PM

    Patsy,

     

    Are you using native NTLM authentication for USS (not the EEM's NTLM option, but NTLM on its own) ? 

     

    USS pulls email address from EEM if USS was set to use EEM authentication and nothing else.

     

    _R



  • 3.  Re: USS account email does not match email in EEM

    Broadcom Employee
    Posted Oct 05, 2018 01:52 PM

    PatsyW 

    Do you still require assistance on this topic?



  • 4.  Re: USS account email does not match email in EEM

    Broadcom Employee
    Posted Oct 11, 2018 01:59 PM

    PatsyW 

    Do you still require assistance on this topic?



  • 5.  Re: USS account email does not match email in EEM

    Posted Oct 11, 2018 02:45 PM
      |   view attached

    No I do not.

     

    Patsy Waring

    EOHHS - CA Service Management - Development & Administration

    DXC

    Office:   617-847-6502

    Mobile: 321-863-4544

    Mail To: Patricia.waring@massmall.state.ma.us<mailto:Patricia.waring@massmall.state.ma.us>

    Mail to: Patricia.waring@DXC.COM<mailto:Patricia.waring@DXC.COM>

    100 Hancock Street - 5th floor- 5217, Quincy, Mass 02171