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Triggering Attachment Archiving

Question asked by Alan_Eth on Sep 27, 2018
Latest reply on Sep 27, 2018 by Alan_Eth

I have setup Archiving on an Attachment Repository (for the first time ever) but it does seem to actually be doing anything. I can't see in any of the documentation what actually triggers this kind of archiving. Can someone please give me a hint what drives this?


The Attachments that are in that Repository already have their "del" flag set to "1" because the tickets they related to have been previously archived with the usual Archive and Purge Rules.