Alan_Eth
CA SDM 12.6 has been out of support for some time now.
A lot of fixes to the Archive and Purge module have been made since then.
Do you have any plans on upgrading to the latest CA SDM 17.1 release?
Did you follow these steps:
To archive and purge attachments, complete the following steps:
1. Select Attachments Library, Repositories on the Administration tab.
The Repositories page opens.
2. Right-click on a repository (such as Service Desk) and click Edit.
The repository details page opens.
3. Edit the following fields:
Archive Type
Specifies the archive and purge action to be taken on the contents of the repository. Following values are valid:
None: No archive and purge process is performed.
Archive and Purge:The historic records are written to the file specified in the archive field and purged from the database.
Purge Only:The historic records are purged from the database, but are not written to the archive file.
Archive Path
Specifies the directory path or the UNC path to which files in the repository are moved during the archive process.
UNC Credentials
Specifies the credentials to access the UNC path. Click UNC Credentials to open the Credentials Search page.