AnsweredAssumed Answered

Facing Different types of issues in Internet explorer and google chrome as well while logging to CA Service Catalog and USS

Question asked by Praveen.k on Sep 28, 2018
Latest reply on Oct 1, 2018 by Raghu.Rudraraju

Hi All,


   Now a days we are facing various types of issues in internet explorer and recently from google chrome as well while using ca service catalog and USS (Unified self Service). can anyone help us to resolve all this


Browser Issue:

  1.       For some users are getting Submit Button is Disabled or like color showing greyed
  2.       while taking Report an Issue -> Category is constantly loading 
  3.       Icons inside “Request for Service” does not appear properly and if it is appear then some users are not able to click on that

                          4  Some users are not able to see the Announcements


System Configuration


      USS Server OS Version : windows server 2012 R2 Standard 64 bit

     Catalog Server OS Version : windows server 2012 R2 Standard 64 bit

      IE version : 11.96      


End Users System Config

      windows 10

IE version : 11.228

IE Version : 11.96

IE Version : 11.





Announcements are not showingNot able to see any servicesrequest a service not showing anythingsubmit button showing greyed