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How can I enrich alarm2 message to map in USM device imported by cm_data_import or gather by dicovery_agent

Question asked by GuanHua1378 on Sep 29, 2018
Latest reply on Oct 5, 2018 by Chrlu03

I have a situation where only alarm2 message is pass to our environment and discovery is limited or block.

Information of alarm will not display in USM group  It can only be view through the alarm console.

This has cause two scenario I observe when trying to overcome this problem.

1. Discovery_server with help of discovery_agent manage to gather information for the devices by icmp but the device's alarm are not map to the USM host.

2. Data imported through cm_data_import to bulid a device in the USM alarm are not map to it.


I have read through Imported alarms not shown in USM and it seem possible.

I would like to know how can I enrich alarm2 so that I can alter the alarm's dev_id to the ones in the USM group I have build discovery_agent and cm_data_import.