DX Unified Infrastructure Management

HI Team,

 We have configured some UR reports but unable to get the same in emails.

Let me know how to troubleshoot this issue.

What kind of logs need to check and where can i get those logs (Path of logs)  

Where can i see the Mail server configuration for the same.

Regards

Yusuf

Where did you exactly scheduled the reports? Can you check report scheduler portlet if report schedules are visible or not. you have the smtp mail server setting option available on right side with a mail icon. 

you can also check for email settings under 

Configure Mail Server Settings:

Install Unified Reporter - CA Unified Infrastructure Management - 8.5 - CA Technologies Documentation 

Can’t see any smtp mail server setting option

FYR

Regards,

Yusuf Khan

Karvy Innotech Limited

(Formally known as HCL Services Limited)

RS No 107/5,6 & 7, Sedarapet, Pondicherry, India- 605111

Tel: +91 7983224489

Email id:- yusuf.khan44@karvy.com<mailto:kumar.saravana@karvy.com>

Kindly get in touch with our 24/7 Help Desk at 1860–425 -1803  or mail us at support.itoc@karvy.com<mailto:support.itoc@karvy.com> in case of any queries or help in future.

For any feedback/escalations, kindly contact our Manager Mr. J. Vinoth Kumar(kumar.vinoth@karvy.com<mailto:kumar.vinoth@karvy.com>).

Hi 

You need to configure smtp settings in the files

Configure Mail Server Settings

• js.quartz.properties
• applicationContext-report-scheduling.xml

https://docops.ca.com/ca-unified-infrastructure-management/8-5/en/installing-ca-uim/install-unified-reporter/#InstallUnifiedReporter-ConfigureMailServerSettings