CA Service Management

  • 1.  application not working with 8080

    Posted Oct 03, 2018 08:13 AM

    HI Team

     

    Suddenly our application stopped working with 8080 port. and not able to connect with webengine. however application is accessible with IIS.

     

    Please help..due to this we are unable to attach documents also.

     

     



  • 2.  Re: application not working with 8080
    Best Answer

    Posted Oct 03, 2018 08:52 AM

    Hi,

    looks like tomcat issue, check pdm_tomcat logs in $NX_ROOT/logs, also tomcat logs could be found in bopcfg/www/CATALINE_BASE/logs folder.

    If you havent tried to restart whole SDM service, try to restart tomact daemon using:

    pdm_tomcat_nxd -d STOP
    wait for 10 sec
    pdm_tomcat_nxd -d START

    Regards.

     



  • 3.  Re: application not working with 8080

    Broadcom Employee
    Posted Oct 04, 2018 11:09 AM

    Hello,

     

    The message posited suggests that Tomcat may be inaccessible.  It's important to keep in mind that access to port 8080 is being allowed as the site is returning a Service Desk related activity, albeit one that is in error.  Running the above Tomcat reset (pdm_tomcat_nxd STOP/START) should correct the issue.

     

    One can also verify port usage for 8080 by running:

    netstat -ano | find "8080"

     

    The PID that returns from this command can be cross checked for a Java related process that Tomcat is leveraging.