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How to apply Service_Type in a custom field

Question asked by joao.santos.1 on Oct 4, 2018
Latest reply on Oct 22, 2018 by joao.santos.1

I had created a new SREL field to get IC(nr), like normal IC field. This field will be applied with a filter in "Detail_in" to get just IC with family "Contract", and I need that Service Type attached in this IC be getted on ticket.

How can I force the new field to get or trigger the service type?